Our Solutions

Fusion Centers Experiences and Capabilities

Winbourne & Costas has assisted state and regional jurisdictions in all aspects regarding the implementation of fusion centers necessities and the baseline requirements for these centers as defined by the US Department of Homeland Security and Department of Justice.

Our firm has had unique opportunities that have allowed us to observe operations in several state and federal centers and derive best practices regarding governance, operational requirements, software and technology, facilities and the fusion process. This experience is in addition to our depth in the data systems utilized in the fusion process to include Computer Aided Dispatch records and Records Management Systems. We provide the following services:

Governance and Organization

  • Assisting in all aspects of governance to include MOUs, roles and responsibilities, budget
  • Reviewing compliance with 28 CFR 23
  • Providing solutions as required for governance of the system
  • Identify and provide solutions for training

Technology and Facilities

  • Determining fusion and intelligence software requirements based on client operational needs
  • Baselining all relevant information systems that would contribute to the fusion process, e.g., Computer Aided Dispatch systems, Records Management Systems and other repositories of police intelligence and or reporting
  • Determining facility requirements for fusion centers including physical security, special requirements for federal partners, networks, and other stakeholders in the center
  • Developing requirements using the following methods
    • Interviews with all stakeholder
    • Interview all other stakeholders in government such as local federal officials, and state and local health and transportation officials
  • Ensuring all recommendations are in accordance with all guidance and requirements from federal sources and meets IT standards including confidentiality, privacy and security
  • Ensure network accessibility and security for all recommended solutions

Procurement Support

  • Writing Request For Proposals (RFP) solicit bids for software and other technical requirements

Best Practices

  • Sharing knowledge regarding available software products, their strengths and weaknesses and guiding jurisdictions throughout the procurement process
  • Sharing best practices—Visited over 10 state and federal fusion centers