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Functional Category 1 – Program Management |
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Provide advisory and assistance services on administrative management issues, such as financial planning and budgeting, equity and asset management, records management, office planning, strategic and organizational planning, site selection, and business process improvement. Services under this functional category may also include, but are not limited to, general management consultants who provide a full range of administrative, human resources, marketing, process, physical distribution and logistics, or other management consulting services. |
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Functional Category 2 – Administrative |
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Provide day-to-day administrative services, such as financial planning, billing and recordkeeping, personnel, and physical distribution and logistics. |
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Functional Category 3 – Clerical |
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Provide a full range of clerical services, such as letter drafting; document editing or proofreading; typing, word processing, or desktop publishing; providing stenography (except court reporting or stenotype recording), transcription, and other secretarial services; answering telephone calls and relaying messages to clients; providing postal and mailing services; and performing other office support services, such as facsimile services and word-processing services. |
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